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privacy policy

Last updated: 28 June 2025

1. Who We Are

Gen Zen Meditation is a UK-based company offering meditation classes, workshops, and related wellness services.
Our website address is: https://genzenmeditation.com

2. What Data We Collect

We may collect the following types of personal data:
- Name
- Email address
- Phone number
- Postal address
- Payment details (processed securely through third-party payment platforms)
- Basic health information (where necessary to deliver services safely)

3. How We Collect Your Data

We collect data through:
- Website forms (e.g. sign-up, booking, or contact forms)
- Offline registration at events or classes
- Analytics tools, such as Google Analytics, when you visit our website

4. Why We Collect Your Data

We collect and process personal data to:
- Deliver and manage services you have requested or booked
- Create and manage user accounts
- Communicate important service information
- Respond to enquiries
- Add you to our mailing list (with your consent)
- Improve our website and services via usage data and analytics

5. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:
- Contractual necessity – for processing necessary to deliver our services
- Legitimate interests – for internal administration and service improvement
- Consent – for marketing communications and optional health disclosures

6. Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties strictly for operational purposes:
- Google Analytics – to understand website usage and improve functionality
- Payment processors (e.g. Stripe, PayPal) – for secure transactions

These providers are under strict data protection obligations and may only use your data in accordance with our instructions and the law.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

8. Your Rights

Under UK data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure (“right to be forgotten”)
- Object to processing
- Request restriction of processing
- Request data portability

To exercise any of these rights, please contact us through https://genzenmeditation.com

9. Cookies & Website Analytics

Our website uses cookies and Google Analytics to improve user experience and monitor usage. You can manage your cookie preferences through your browser settings.

10. Data Security

We take data protection seriously and implement appropriate technical and organisational measures to safeguard your personal data.

11. Children’s Data

We do not knowingly collect data from individuals under the age of 18 without permission from a parent or legal guardian

12. contact us

If you have any questions about this privacy policy or how your data is handled, please get in touch via our website:
👉 https://genzenmeditation.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has not been handled properly.